Shipping & Returns

Shipping Policy

We offer fast and reliable shipping anywhere across the globe. We know how important your order is, and we strive to process and dispatch all orders as quickly as possible.

• Order Processing: All orders are processed within 1-2 business days.
• US Standard Shipping: Enjoy Free Shipping anywhere in the United States! Usually arrives within 3-5 business days.
• International Shipping: A flat-rate shipping fee applies to all international orders. Delivery times vary between 7-14 days depending on your location.

Return Policy

We want you to be completely satisfied with your ThickSnap Hair System. If you are not entirely happy with your purchase, we're here to help.

• 30-Day Guarantee: You have 30 calendar days to return an item from the date you received it.
• Condition: To be eligible for a return, your item must be unused, unaltered, and in the same condition that you received it. It must be in the original packaging.
• Refunds: Once we receive your item, we will inspect it and notify you. If your return is approved, we will initiate a refund to your original method of payment.